Appointments

Pharmacy and Self Care

See a Pharmacist

Many conditions can be treated without the need to see your GP.

Self-Care

Help and support available from many National and Local Organisations

Visit our Self Help Zone

Your Appointment

Need a Chaperone?

If you would like a chaperone when you see the doctor or nurse, please feel free to bring someone with you, or ask at reception when making your appointment.

Learn more about chaperones

Need an Interpreter?

If you require an interpreter, either call or come into the surgery, and we will be happy to arrange the service. The service covers a wide range of languages, but you must inform us at least 3 days before your appointment.

 

Book an Appointment

Urgent appointments

We understand that some of the appointment reasons may be urgent; however, please take into consideration that if they are not urgent, we urge you to free up the telephone line between 8am to 10am to allocate our on-the-day appointments for those patients genuinely needing on-the-day urgent care.

How to book

Extended Access

We also have extended access available. See our Out of Hours information.

Book a routine appointment

We only provide on-the-day appointments.

Once all our on-the-day appointments have been taken, you will be asked to submit the medical query the following day from 8am (Monday to Friday). Alternatively, you will be offered a pre-bookable appointment if available.

Your appointment will be a telephone appointment unless advised otherwise. Please do not come to the surgery unless you have been invited to.

Ways to book

  1. Request an appointment online
  2. Telephone: 020 7639 9622

Sickness Certificates (Fit Notes)

You must give your employer a doctor's 'fit note' (sometimes called a 'sick note') if you've been ill for more than 7 days in a row and have taken sick leave. This includes non-working days, such as weekends and bank holidays.

Visit our Sickness Certificates page

Travel Vaccinations

Information and advice for travelling abroad.

Visit our Travel Information page

Home Visits

If you need a home visit, you can help us by calling reception before 11am.

Telephone: 020 7639 9622

Home visits are for housebound patients or frail patients, and patients who are genuinely too ill to come into the surgery. Lack of transport is not a valid reason for a home visit.

Your GP will only visit you at home if they think that your medical condition requires it and will also decide how urgently a visit is needed. Please be prepared to provide suitable details to enable the doctor to schedule house calls.

Blood Pressure Check

Home Monitoring

If you need a BP check and no other appointment, you'll be asked to take your reading at home and share the results with us.

No BP Machine?

Book a BP check at the surgery with our Healthcare Assistant. Consider buying a BP machine (approx. £15-25) for regular checks, saving trips to the surgery.

If purchasing isn't possible, you may borrow one from us. Machines are limited, require a signed agreement, and must be returned promptly in working order.

Combining Appointments

For convenience, you can book a BP check with another procedure (e.g., blood test), unless you are known to have White-coat Syndrome but note that this might temporarily raise your reading. If it's high, follow-up checks or a BP diary may be needed.

Learn more on our services page

Change or Cancel an Appointment

Please give us as much notice as possible so we can offer your appointment to someone else.

To cancel your appointment:

  • Phone us on 020 7639 9622 as early as possible. Cancellations less than 30 minutes before your appointment will be marked as "Did Not Attend" (DNA).

DNA Policy

Missed appointments without a valid reason will be recorded, and repeated occurrences may lead to removal from our practice list.

Out of Hours

Enhanced Access

Ask at reception for enhanced access information

Life Threatening

Call 999 or go to A&E now if:

  • you or someone you know needs immediate help
  • you have seriously harmed yourself – for example, by taking a drug overdose

A mental health emergency should be taken as seriously as a medical emergency.

Find your nearest A&E

If you are deaf, call 999 BSL

Urgent But Not Life Threatening

Visit an urgent care centre if:

  • You have an urgent medical issue requiring on the day attention

Find Urgent Care Services

Non-urgent

Use NHS 111 if:

  • You need help now, but it’s not an emergency

There will be someone to provide you with advice and to direct you to a clinician if it is necessary.

Visit NHS 111 Online